Meet Dale Matravers

“Between us, my wife and I have bought and sold 7 houses and must have come in contact with 50 or more real estate sales people. The service I experienced with Dale and Shirley was measurably superior to that offered by any other real estate agent in my experience”

 

“We know the real estate agents in the local area very well, I make my judgement based on open homes that I attended as a purchaser, and without a doubt Dale is 100% working for the vendor”

 

“Dale and Shirley have always been upfront and honest, they run professional marketing campaigns and handled the sales process very professionally. I never felt pressured into selling and I was confident that they were trying to get the best price they could from the purchaser - I know this as I have purchased from them as well”

 

 

 

 

To whom it may concern,

Sharon and I would like to take this opportunity to thank Dale Matravers and Shirley Chen of MRE for the brilliant work done in making both the sale of our home (in Chatswood) and the purchase of our new home (in Chatswood as well), a painless and very rewarding endeavour.   Dale and Shirley demonstrated a good understanding of the real estate market and of the customer expectations that drive value in the marketplace for real estate. The advice and support they gave us was invaluable, their approach was professional, the integrity they brought to the sale and purchase was clearly visible through the entire process.  It became very obvious to us that they had our best interests at heart, and on one occasion they picked up a major error in the contract that was missed by all parties including our lawyer, which would have been disadvantageous to us in the event.

When the time came to buy a house we looked at a number of properties – we have to say that the entire MRE team were brilliant in their support and professionalism. In the event we saw a house we particularly liked in Chatswood, and as it happens, was being presented by Dale and Shirley again. Once again we were struck by the professionalism displayed by Dale and Shirley. They looked after the interest of their client all along, and yet facilitated the process so that both parties were satisfied with the outcome.

In doing so I believe they managed to achieve what is perhaps often wished for but rarely seen in the real estate industry – A willing buyer and a willing seller both satisfied with a win-win as the outcome. Sharon and I take great pleasure in recommending Dale and Shirley to any of their future customers. We now count them as our personal friends. I would be delighted if this reference is given the publicity it deserves.

Cheers,

Allan and Sharon Rodrigues

Director
The Business Farm Pty Ltd (Australia)
The Business Farm Ltd (NZ)
DDI: +64 9 480 8972
Mob: +64 27 700 7444
www.thebusinessfarm.com.au

To whom it may concern,

I would just like to thank Dale and Shirley for the absoutely fantastic service they provided whilst selling my house.

They often found themselves in difficult situations , but at all times remained professional and of absoutlte highest integrity. For what was a very trying and difficult time, they made the journey of the sale, a somewhat pleasant experience. I felt at the end of the day they ensured the best possible outcome in a very short space of time.

I would highly recommend their service for anyone wanting to sell their property. They provide the highest customer service i have ever seen from a real estate agent, not just stopping at helping us sell our house but also assiting with providing market advice and also ways to sell some chattlels - they really went beyond the call of duty, the most important aspect was their trust.

Please recgonise them within your organisation, they really are a tribute for your brand.

I am always happy to give verbal references if necessary.

Regards,

Debs Preston
Birkenhead

Our house had been on the market for 9 months without an offer. We had already bought another property so the situation was desperate - bankruptcy, divorce or suicide were the likely options! On the recommendation of friends and neighbours, all of whom spoke very highly of MRE, we called in Dale and Shirley. Within 48 hours we had a signed offer and agreement and within another 48 hours we had a back up offer as well. And not at a giveaway price either. But it didn''t stop there. Dale and Shirley follow up and make sure everything runs smoothly and do any necessary liaison between agreement and going unconditional. During that very frustrating 9 months, we often wondered what made the difference between a very successful agent and a less successful one. I think the answer "energy" which Dale and Shirley demonstrated in abundance together with their enthusiasm. The sale agreement was not achieved by sitting back and waiting for things to happen.

Best regards,

David and Pennie
Chatswood, Birkenhead

 

Dear Dale & Shirley

We thought that we should formally thank you both for the sale of our property at 71 Porritt Avenue, Chatswood.

From the time that we first approached you we have been most impressed with your professionalism and with your knowledge of the local real estate market, and throughout the whole sale process you constantly kept us informed of what was happening for which we were most appreciative. Although we do appreciate that a sale can take longer to happen than anyone would like, in our case we had assumed from day one that you would be successful and we never lost faith at any stage in your collective ability to bring a sale to a successful conclusion – and which you did - well done.

We wish you well in the future and if we do come across anyone intending to sell their property, particularly in the Chatswood area, we will strongly suggest that they should at least have a chat with you.

Peter & Robyn Brown, Chatswood 

 

안녕하세요. 지난 5월에 137 Chelsea view drive 를 Dale Shirley를 통해서 팔았습니다.

부동산 경기가 최악의 시점이었는 데도 불구하고 용케 그 집을 팔 수 있었 던 것은 전적으로

이들의 덕분이라고 생각하고 있습니다. 친절하고 성실하며 

아시아 문화에 대한 이해가 많아서 함께 거래하기가 마음이 편안했습니다.

도한 아시안, 키위가 부부로 함께 일하므로 카바하는 고객의 범위가 넓은 것이

큰 강점인 것 같습니다. 거래가 잘 성사되기를 빌며 이들을 추천합니다.

정관영 

 

Hi, I sold my house on 137 Chelsea view drive thanks to Shirley and Dale's help. Even though property market was at the worst at that time I just managed to sell my home! I feel much obliged to them for their contribution. It was quite comfortable to work with them because they were friendly and hard working, and they have good understanding about the asian culture. Furthermore the team of Chinese and Kiwi couple has much more advantage because of their wide coverage of diverse customers.

 

I recommend this team and wish you good luck!

Michael Chung, Takapuna 

 

Just a quick note to say thanks for helping with the sale of our house. Your professional service and honest opinion was greatly appreciated and we wouldn't hesitate to use you again to sell our home in the future

Again thanks for your help.

Regards,

Ricky Faesen Kloet
IT/Marketing Manager
Golf Warehouse
New Zealand's #1 Golf Retailer - Langstone Place, Chatswood

 

Dear Dale & Shirley!

Thank You!

We wish to record our thanks and gratitude for the way you managed and marketed the sale of our family home at 29 Porritt Ave, Chatswood.

We choose MRE as our sole agent due primarily to your passion for the Chatswood area. Your knowledge and database of prospective purchasers and market activity is second to none. MRE were also realistic and within the range of the competitor agents when appraising the property value.

The home sold 9 1/2 hours after listing with MRE, for a price which exceeded our expectations. Almost unbelievable in a buoyant market, let alone one that is a little subdued…. and due entirely to MRE intensely focussing on selling the property NOT themselves.

Thank you both once again!

Wayne Moore, Glen van Prehn, Mike Moore

 

To whom it may concern,

I will gladly provide you with a reference for Dale and Shirley. We know the real estate agents in the local area very well, I make my judgement based on open homes that I attended as a purchaser, and without a doubt Dale is 100% working for the vendor not the purchaser. The number of times I walked into open homes for the agent to say (the vendor will accept less, or make any offer if your interested, was SHOCKING!!). Dale on the other hand, started with comments like, this is the North Shore, you need to be prepared to pay the asking price (or very close to it), he made comments like (this is a good property, and very well priced). As a vendor this is 100% what I wanted a real estate agent to say at open homes.

We listed with Dale and Shirley after long discussions with many agents, the other agents fell into two camps:

1. Market without a price (these agents did not seem to know the market, and were not committed enough or just did not know what they thought the house was worth). They used all the recent sales data from spreadsheets to make their guides, but this is no use really, as you need to know what a house was like, what it was listed for, what buyer feedback was etc to know how it compares with your house.

2. Market at an unrealistic price, there are a few of these agents that will buy your listing by suggesting your house is worth $50-150k more than it really is. Beware of these agents, they are the ones that push purchasers to offer very low, so they can "educate" you on the real worth of the property. I was very uncomfortable with these agents as I had been to a few of their open homes. If I didnt know them, I would of been tempted by their message.

Dale and Shirley had a different approach, they told me what they thought the house would sell for, and I marketed at $25k above this level, as the market has changed this year, and people will expect to negotiate with you. Dale and Shirley have always been upfront and honest, they run professional marketing campaigns (the weekly flyers get more business than the property press in my view), and they handled the sale process very professionally. I never felt pressured into selling, and I was confident that they were trying to get the best price they could from the purchaser (I know this as I have purchased through them as well).

I guess I am saying I am very confident that Dale/Shirley were working for me, we are very happy with the outcome (sold unconditionally on the first weekend). I didnt expect our house to sell that quickly, which did have an element of luck. The real judgement as to an agents commitment is what is happening after 8 weeks on the market, and we were expecting this length of engagement, and we note that MRE do sell their houses in the end.

I would strongly recommend you use MRE, good luck......

regards

Iain, Chatswood

 

We would like to take this opportunity to express our gratitude and sentiments about the conduct of your two company representatives, Dale Matravers and Shirley Chen, in the commitment they both exhibited to ensure a successful sale of our property.

We had intended to put our home on the market with a competitor but met Dale at an open home.  Upon speaking with him we agreed to have him visit to appraise our home.  We were both so impressed with his enthusiasm, integrity and comitment that we decided to list our property with Dale and Shirley instead.

Right from the outset we have both been impressed with their professionalism and friendliness.  We feel sure that they were both working in our best interests, something which is not always the case.  We also feel that they secured a very good deal for our property.

In fact Dale was still doggedly working on a back-up offer right until the offer went unconditional.  This was both touching and very much appreciated by us both.

We would have no hesitation in using this energetic couple for any future real estate business and nor would we hesitate in recommending them to others.

We wish them both all the very best in their future,

Kindest regards,

Zena & Brett England